Staff and till PINs

Add cashiers with PINs, invite managers, and choose which stores each person works in.

  • For owners
  • For managers
On this page

What it's for

Everyone who sells logs in on the till with a short PIN. Owners and managers also use the web dashboard with their email and password.

Role Till Dashboard
Owner Yes, with a PIN Everything, all stores
Manager Yes, with a PIN Products, stock, cashiers and tills in their stores
Cashier Yes, with a PIN No

Before you start

Owners can add cashiers to any store and invite managers. Managers can add and edit cashiers only in their own stores.

Steps

Add a cashier

  1. In the dashboard, choose Staff. The staff page
  2. Under Add cashier, enter their name and a till PIN of 4 to 6 digits.
  3. Tick the stores they work in, then choose Add cashier. Tills in those stores pick them up at the next sync.

Invite a manager (owners only)

  1. Under Invite a manager, enter their email and tick their stores.
  2. Choose Send invitation. They get an email with a link that works for 7 days.
  3. If they're new, they choose a name and password. If they already have an account, they accept and log in as usual.

Change someone's details

  1. Choose the person's name to open their details.
  2. Change their name, stores or Active setting, or type a new till PIN. Leave the PIN blank to keep the old one.
  3. Choose Save.

Set your own till PIN

Owners and managers open their own row and type a new till PIN, so they can log in on the till too.

Common questions

It says "PIN must be 4 to 6 digits".

Use numbers only, such as 4821.

Someone left. How do I stop them selling?

Untick Active and save. They can no longer log in on any till.

The invitation link says it has expired.

Links work once and for 7 days. Send a new invitation from the staff page.

A manager can't see a cashier.

Managers only see staff in the stores assigned to them. The owner can add the store to the manager.